For special offer's contact us
Terms & Conditions
- Customers must not add electrical & electronic items (used or brand new) / Alcohol / Tobacco products into the boxes
- Maximum quantity of five items for the same product in the same brand
- The items should be for personal purposes and not commercial purposes
- A packing list, which lists every item in the box, must be provided to the Ceylon Logistics team for review before our collection (or your handover) of the box
- We always do our utmost best to protect customers’ goods. However, in the unfortunate event of any losses, customer may claim up to £100 from Ceylon Logistics by providing evidence of goods sent, receipts etc. Customers are advised to arrange their own contents insurance if they wish to insure goods worth above our £100 limit
- If a customer includes any prohibited items in the box, an additional taxes may be applied to their cargo by the Sri Lankan Customs authority. In such cases, the sender will be liable for the additional taxes and goods will only be released and delivered once the additional taxes have been paid fully
- For this special offer, Ceylon Logistics will not impose a weight limit on the boxes but please ensure your T-carton boxes are within the ‘safe’ weight limits, to avoid the risk of damage to boxes and injuries to staff as boxes need to be carried and lifted by people during the shipping process
- Please note that the certain prohibited and restricted goods (e.g. illegal / hazardous / dangerous) are not accepted by us or our shipping partners
- Please contact us for full details of our terms and conditions
Ordering Process
- You must book the empty box with an advance payment using a credit/debit card or bank transfer
- The balance payment must be paid fully on or before the collection of your goods
- The Sender’s & Receiver’s details must be provided to us via the email
- Collection period would be within 2 weeks after delivering the empty box